Refund Policy

Privacy Policy

for Numerique LLC

1. Overview

This Refund Policy explains the conditions under which refunds may be issued for subscriptions or services purchased through the Vyqtorix platform. By purchasing or subscribing to our services, you agree to the terms outlined in this policy.

2. Subscription Payments

Vyqtorix operates on a subscription-based model. All payments for subscriptions are billed in advance according to the selected billing cycle (monthly, yearly, or as otherwise specified). By completing a purchase, you authorize Vyqtorix to charge the applicable fees using your selected payment method.

3. Refund Eligibility

Refunds may be considered in limited circumstances, including:

  • Duplicate payments made due to a billing error

  • Technical issues that prevent the proper use of the platform and cannot be resolved within a reasonable timeframe

  • Unauthorized transactions reported within a reasonable period

All refund requests are reviewed individually and must be submitted to our support team for evaluation.

4. Non-Refundable Services

The following are generally non-refundable:

  • Subscription fees after the service period has started

  • Partially used subscription periods

  • Services that have already been delivered or activated

  • Fees paid to third-party advertising platforms such as Facebook Ads or Google Ads

5. Free Trials

If Vyqtorix offers a free trial, users may cancel their subscription at any time before the trial period ends. Once the trial expires and the subscription is charged, the payment is considered final unless otherwise stated in this policy.

6. How to Request a Refund

To request a refund, please contact our support team with the following details:

  • Account email address

  • Payment receipt or transaction ID

  • A brief explanation of the issue

Requests should be submitted within 7 days of the transaction date.

7. Processing of Refunds

If a refund request is approved, the amount will be returned to the original payment method. Processing times may vary depending on the payment provider and may take several business days to appear in your account.

8. Changes to This Policy

Vyqtorix reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

9. Communication preferences

If you have an Vyqtorix account, you may control whether you get promotional communications by clicking the “unsubscribe” link at the bottom of the emails.